Features

AI-Native Customer Service Tailored to Your

Omnichannel AI Support

Deliver seamless AI-powered assistance across web, WhatsApp, email, voice, and more.

Real-Time Data & API Integration

Connect with CRM, ERP, and business systems for instant access to real-time information.

AI-Swarming & Smart Routing

Intelligently distribute queries between AI-Agents and human support teams when needed.

Automated Workflows

Reduce operational costs by automating repetitive inquiries and processes with AI.

Multilingual AI & Context Awareness

Interact in multiple languages and retain customer context for personalized experiences.

Compliance & Data Security

Fully GDPR-compliant, ensuring secure AI interactions and customer data protection.

Discover the Benefits

How Komsai Transforms Customer Service

24/7 AI-Powered Support

Reduce response times and handle customer inquiries around the clock, improving satisfaction and efficiency.

Cost Reduction & Efficiency

Automate repetitive tasks and reduce call center volume, cutting operational costs by up to 50%.

Seamless Omnichannel Integration

Deploy AI across chat, email, WhatsApp, and voice channels for a unified and consistent customer experience.

AI-Powered Insights & Optimization

Analyze customer interactions to detect trends, reduce pain points, and continuously improve service quality.

Personalized, Context-Aware Interactions

Komsai AI retains conversation context, delivering smarter, personalized, and more human-like support.

GDPR-Compliant & Secure AI

Ensure data security and full compliance with GDPR and AI regulations while using AI-driven automation.

How it works

Get Komsai Up and Running in Just a Few Steps

01

Connect to Your CRM & Systems

Grant Komsai read-only access to your CRM, ticketing system, or support database to analyze and categorize your customer interactions.

02

Analyze & Identify Key Use Cases

Komsai AI categorizes your customer interactions to detect common pain points and suggests high-impact automation opportunities.

  • Identify repetitive support queries
  • Detect inefficiencies in response handling
03

Train & Deploy Your AI-Agents

Komsai AI is trained on your specific use cases, ensuring that it understands your business needs before being deployed across your digital channels.

04

Optimize & Measure ROI

Once live, Komsai AI starts resolving queries, continuously improving its responses, and delivering measurable cost savings and increased customer satisfaction.

AI-native Customer Service

Put your smart AI-Agents to work

Komsai's AI-Agents bridge your customers and business systems for real-time support.

  • Boost Customer Satisfaction
  • Savings on Operation Costs
  • True Omnichannel