The Komsai platformUnderstand every conversation. Act on what matters.
Signals reveals what customers need. Studio deploys AI agents that resolve, assist or escalate. Together, they create a continuous improvement loop.
Three ways to startStart with what your business needs today
Explore each entry point without committing to a product before you understand the fit.
Trusted by 20+ companies across industries
Trusted by teams building better customer experiences.
The Komsai platformTwo products, visible from the start.
Understand what is happening first. Then deploy the right automation with the context to act.
01 · SignalsSee what customers need—and what to improve next.
Turn calls, chats, emails and tickets into recurring topics, root causes and prioritised opportunities.
- Detect patterns across every channel
- Find root causes behind repeated demand
- Identify high-value automation opportunities
Explore Signals Signals reportConversation intelligence
Example · Demo dataConversations7,592+12% vs. previous periodInsights detected196 high-priorityAutomation potential32.5%Across all channels Conversation volumeLast 30 days
Week 1Week 2Week 3Week 4
High-impact signalBilling confusion drives repeat contacts and longer handling time.Recommended action · Improve first-answer knowledge
02 · StudioDeploy agents that resolve, assist or escalate.
Build AI agents across voice, chat and email, connected to your knowledge, workflows and human teams.
- One knowledge base across channels
- Configurable actions and workflows
- Context-rich human handoff
Explore Studio Customer channels
Agent orchestration shellAgentsGuardrailsHandoffs
Knowledge & business systems
CRMAPIsKnowledge baseWorkflows 03 · Signals + StudioClose the loop between insight and action.
Signals identifies what matters. Studio acts on it. Every new conversation reveals how both can improve.
Explore the full platform Find the right starting point for Signals, Studio—or both.
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