Smart AI-Agents for Smarter Customer Service

Empowering businesses with AI-native customer support for higher efficiency, lower costs, and exceptional user experiences.

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Transform Customer Service with AI

Leverage Komsai's cutting-edge core AI technology to automate customer interactions, streamline workflows, and deliver real-time, personalized support—powered by a uniquely advanced AI core.

True Omnichannel Experience

Do not need to maintain and train multiple assistants for different channels or services.

AI-Swarming & Orchestration

Collaboration among multiple AI assistant experts produces a unified and coherent output.

Contextual Understanding & Memory

Maintain context across interactions, remembering past interactions.

Ethical & Compliance Safeguards

We prioritize privacy, compliance with regulations, and ethical use of AI.

How it works

Optimizing Customer Service with Intelligent AI Automation

Komsai AI-Agents manage the onboarding process, analyzing, learning, and deploying automation. From discovery to optimization, AI takes the lead, ensuring seamless and intelligent automation.

Pain points discovery

Komsai AI-Agents analyze your CRM cases and support tickets, identifying key customer service inefficiencies and operational bottlenecks to optimize workflows.

Key use case automatization

Based on detected pain points, Komsai AI-Agents are trained to automate specific business processes, ensuring seamless integration and improved efficiency.

Komsai value delivery

Once live, Komsai AI-Agents resolve cases autonomously, delivering faster responses, lower costs, and enhanced customer experiences, ensuring a tangible ROI.

Plugged-in AI-Agents

Plug Komsai's AI-Agents into your CRM and back-end systems to provide your users with highly efficient resolution channels.

  • Unified service desk with instant AI support or human-into-the-loop if needed.
  • AI Real-time data access and automation.
  • Integration with CRM, back-ends, and content sources.
Pricing (temporary examples)

Start Enhancing Customer Service with AI

Choose from flexible plans to scale your customer service efficiently while reducing operational costs.

Pay-as-you-go Plan

€0 / month

Get Started today
  • Per token billing
  • Basic Channels: Webchat, email, voice, WhatsApp
  • CSAT agent
  • Mixpanel dashboard
  • Technical Support
Basic Plan

€500 / month

Get Started today
  • 6,900 tokens included
  • Advanced Channels: Webchat, email, voice, WhatsApp, Teams, Discord
  • CSAT agent
  • HITL: Human-into-the-Loop agent
  • Mixpanel dashboard
  • Newest Features
  • Technical Support
Plus Plan

€2,000 / month

Get Started today
  • 27,780 tokens included
  • Advanced Channels: Webchat, email, voice, WhatsApp, Teams, Discord
  • Advanced Integrations (Zendesk, Salesforce)
  • CSAT agent
  • HITL: Human-into-the-Loop agent
  • Mixpanel dashboard
  • Newest Features
  • Technical Support

Komsai FAQs

Komsai is an AI-powered customer service automation platform that enhances business interactions through intelligent AI-Agents, reducing costs and improving customer satisfaction.

Komsai AI-Agents integrate with CRM systems, APIs, and databases to provide real-time responses, process customer inquiries, automate workflows, and enhance operational efficiency across multiple communication channels.

Komsai serves industries including SMEs, airlines, e-commerce, customer support centers, and any business that requires scalable AI-driven automation for customer interactions and internal processes.

Unlike traditional chatbots, Komsai AI-Agents use AI-swarming, deep contextual memory, and omnichannel support to provide accurate, consistent, and human-like interactions across multiple platforms.

Komsai AI reduces costs by automating repetitive customer inquiries, optimizing workflows, and integrating with business systems to streamline operations, achieving up to 50% savings in customer service expenses.

Yes, Komsai AI-Agents seamlessly integrate with CRM platforms, ERP systems, booking engines, and custom APIs, ensuring a smooth, automated workflow tailored to your business needs.

Komsai adheres to GDPR, the EU AI Act, and strict data security standards, ensuring user privacy, secure AI interactions, and full compliance with regulatory requirements.

Komsai offers flexible pricing plans, including Pay-as-you-go, Basic, Plus, and Enterprise subscriptions, with scalable message-based billing to suit different business sizes and needs.

Komsai AI can be fully operational in a few weeks. The onboarding process involves system integration, use-case training, and optimization to ensure maximum performance from day one.

Getting started is simple! Contact us for a demo or sign up for a free pilot program to experience the benefits of AI-driven automation with no initial commitment.
AI-native Customer Service

Put your smart AI-Agents to work

Komsai's AI-Agents bridge your customers and business systems for real-time support.

  • Boost Customer Satisfaction
  • Savings on Operation Costs
  • True Omnichannel